21 Profit Pointers:

1. Document Specific Goals. Get weekly metrics. Report to the team. Offer incentives.
2. Improve All Departments. Sales. Administration. Advertising. Warehouse. Delivery. Service. Finance.
3. Create Contribution Margin Statements. Monthly. Automatically. Improve break-even. Improve profits.
4. Implement CCC (Customer Care Center). Track sales metrics. Improve sales performance. Elevate customer service.

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